The way we navigate through our daily lives has significantly changed after the pandemic and the aftermath results can be clearly seen. It is a cliched claim but nonetheless, it is true that we are more dependent on our mobile devices than ever before, and moving forward, businesses are actively looking into consumer insights and how they can be better than the last time.
Do likewise and move ahead with an app development plan that helps your startup scale up and help consumers in the GCC and other parts of the world in the long run as well.
If we talk about the food-delivery industry and the kind of impact it has done for people in the UAE specifically, Talabat is the go-to household name for on-demand deliveries.
Keep reading as we talk about Talabat, why it stand out, and how you can create a similar digital product by learning and researching.
Talabat has an underdog story and during a time when no one expected the food delivery industry to ever peak, Khaled Alotaibi and Abdulaziz Al Loughani decided to take on a new initiative and launch the company back in 2004 and as technology progressed – Talabat went digital as well.
Right now, the company is mainly operational in UAE, Kuwait, Jordan, Egypt, Qatar, Bahrain, and Oman. In the MENA region, apart from Hunger Station, Talabat is currently the leading name. Talabat currently holds 49% of the food delivery share across the Middle East.
And in UAE, Talabat has recorded a 74% positive response from the public when they were asked about their go-to food delivery app. Considering the figures, the app was eventually acquired by Rocket Internet for $170 million dollars. Your product could have a similar journey.
Now, while we break down the cost and look at Talabat, it is important to take a note of the fact that Talabat has three different perspectives. There are separate apps, depending on who is using Talabat. The stakeholders include the following – customers, delivery workers, and the restaurant.
To sum it up, there is a login panel, the feature to request an order, go through history, track the order, and talk to customer support if needs be. For the restaurant and the delivery workers, they have a panel where they can see their orders for the day and keep a track of their expenses.
Additionally, payment gateways are included for both sides, the option to pay and withdraw is included respectively. Apart from what we have highlighted so far, this is what the Talabat app has:
- Push notifications
- Location tracking
- Smart search
- CRM and CMS integration
Now, you will notice that including all these features in an app is an overwhelming process and the cost will add up accordingly. To provide a rough estimate, you can expect the cost to be anywhere around $15,000 to $30,000 dollars if it is basic enough. Obviously, as the complexity keeps increasing, so will the cost.
Ideally, we recommended you go for a mobile app development company in Dubai and get the best services from a firm that understands consumers in the UAE and the wider Gulf. The Middle East is a very sophisticated and diverse market where you need to do more than just look at the demographics, the stakes are completely different here in a good way.
Now, once you get in touch with a development firm, make sure they are well-equipped in terms of portfolio and see what their previous clients had to say. Here is who you will ideally need on your team:
- Project managers
- Q/A analysts
- UX/UI designers
- Software developers
- Business analysts
And the more resources you have, the better it is. The development process will take time and once communication is cleared out and everything is firm and understood by different stakeholders, the eventual goal will be common for everyone. To create an app that helps people get food in a better way.
Have your priorities straight and see where your business stands in the grand scheme of things. Do not just look at Talabat during the research and development (R&D) phase.
Keep an eye out for emerging startups and see what the whole ecosystem is up to. Learn from everyone, improve and launch a product that stands better than everyone else.