The National Disability Insurance Scheme (NDIS) is a life-changing initiative that provides support for Australians with a disability.
One of the key components of the NDIS is having a plan manager. A plan manager can help you navigate the NDIS, find the necessary services and supports, and develop a budget. But with so many plan managers out there, how do you choose the right one?
Here are 10 tips to help you find the best NDIA Plan Manager for your needs.
1. Do your research.
Not all plan managers are created equal. Some may have more experience than others or be more familiar with certain types of disabilities. It is essential to do your research and find a plan manager with the skills and expertise necessary to meet your specific needs.
Talk to friends, family, or other people in your community who have an NDIA plan manager. They can recommend someone with whom they had a positive experience.
2. Check out online reviews.
Use sites like Google and Facebook to read reviews of different plan managers in your area. These reviews can give you a good idea of what others have thought of their experiences.
3. Make sure they are registered.
You have a chance to select NDIA plan managers, and they can be either registered or unregistered. However, going for a registered plan manager will benefit you more than the unregistered one.
For example, only registered NDIS providers can file claims on your behalf through the online portal.
4. Meet them in person.
Once you have narrowed down your options, meeting with potential plan managers in person is important to get a sense of whether they are a good fit for you.
It also gives you an opportunity to understand how your potential plan manager communicates. Communication is key with NDIS plan management, so you must feel comfortable communicating with them. If the communication seems off—not only with you, but others also—with a particular someone, it is a good idea to keep the search going.
5. Ask about their experience and expertise.
Find out how long they have been working as an NDIS plan manager and whether they have experience working with people who have similar needs as yours.
- Are they experienced in managing NDIS plans, or is it simply one of several things they do?
- Do they have experience in the disability and financial services sectors or only one of these?
- Do they also offer support coordination? It is so they can also assist you with your NDIS plan’s organisational and financial aspects at your discretion.
6. Inquire about their process.
Every plan manager has their process for developing NDIS plans. Ask them about their approach and whether they will be able to work within any timeframes or budget restrictions you may have.
You also have to ensure that they offer prompt invoicing. This way, the Plan Manager may instantly send you statements and reports. You can also accept or reject invoices using them.
7. Determine if they are independent.
Some plan managers work for agencies or service providers, while others are independent contractors. There are pros and cons to both, so you have to decide which type of arrangement would work better for you.
Mostly, having an independent plan manager is better. It can help avoid any possible conflicts of interest later on. One instance of a conflict of interest is when the plan manager recommends only a select group of providers who have a contract with the organisation. It can restrict freedom and control of choice.
As an NDIS participant, you should be able to get unbiased yet expert services, keeping only your welfare in focus.
8. Consider their location
Depending on where you live, it may be easier to work with a local plan manager than someone based in another state or territory.
9. Get everything in writing.
Once you have decided on a plan manager, make sure you get all the details in writing before you start working together. It includes things like their fees, contact information, and cancellation policy.”
Bottom Line
The management of funding for an NDIS plan involves a lot of effort. Self-managing your finances can need up to 25 hours per week of your time. However, a plan manager does it all with efficiency. They oversee your plan’s admin work and ensure that your providers are paid correctly and on schedule.
A good NDIA plan manager is knowledgeable about NDIS financing and will work with you to track your expenditure and make the most of your resources. You can use their expertise!
And given that plan management can empower you to maximise your NDIS plan, taking your time and ensuring that the plan manager you select is appropriate for you and your circumstances is worthwhile.
So, choosing the right NDIS plan manager is an important decision that can make a big difference in the quality of your life. With these 10 tips, you can be sure that you will find the best possible match for your individual needs and preferences.
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