Want to experience a cafe-like store from your house/workplace? How about you visit Zepto Cafe? Like Swiggy Instamart and Blink It, Zepto also offers online grocery services to people across the country. It also acts as a cloud kitchen for dark stores and allows you to get all kinds of grocery items that you get in your nearby stores. Suppose you’re running late for work and you need your morning coffee but your favorite cafe has a long queue. Instead of waiting in line, you can simply order your coffee from Zepto Cafe. But how does it work? Let’s find out.
How Zepto Cafe Came Into Being?
In 2022, the “Zepto Brothers” Aadit Palicha and Kaivalya Vohra came up with the cafe format for Zepto in Mumbai. In the cafe setup, you can literally get anything that can be found in cafes. Everything from ready-to-drink beverages to packaged food items like sandwiches, biscuits, and croissants is available at Zepto Cafe. Since its launch in Mumbai, customers have praised this idea. Zepto Cafe partners with brands like A1 Samosa, Blue Tokai and Chaayos to elevate the cafe-like experience for customers. To improve customer experience and unit economies, the Zepto Cafe model undergoes different changes.
Benefits of Zepto Cafe
The cafe format of Zepto allows customers to order last-minute food items or beverages when guests appear at their houses suddenly or if they are in a work meeting and don’t have the time to step out for a cup of coffee or tea. For professionals like you, Zepto Cafe can be your ideal destination for snacking.
Faster Delivery
Zepto connects customers with dark stores allowing them to receive their orders on time. Imagine you are at an offline cafe and you order a coffee before you head to work and it’s taking too long, there’s a chance you may miss either your coffee or your deadline. But, that’s not something anybody would want. So, instead of waiting, you can expect fast delivery of your favourite ready-to-drink coffee or tea from Zepto Cafe.
Variety of Products
When you visit Zepto Cafe, it will give you the feel of a real cafe. Yes, you won’t find a cosy seating area or people nearby, but you will find all the products that you expect in a cafe. When you search for a coffee latte at Zepto Cafe, you get to choose endless options. Their ready-to-drink beverage items are selected from popular cafe chains like Blue Tokai and Chaayos. If you’re doing remote work in the evening, you may crave some pipping hot snacks. With Zepto Cafe’s partnerships with snack shops, you can order any snack or fried food items of your choice.
Quality Food Items
Zepto Cafe ensures that customers get a wholesome cafe experience. Remote work is already a challenging task. And if the quality is compromised even on beverages and snack items while they are working that’s actually a bummer for employees. To ensure you can get good quality beverages and sandwiches, while you’re taking some time off work, Zepto Cafe focuses on the quality of food items. Generally, popular cafe outlets like Cafe Coffee Day, Starbucks, and Blue Tokai maintain the quality of their products. For this reason, Zepto Cafe has collaborated with dark stores and top brands that make quality baked goods, fried foods and beverages, just what you expect at a cafe.
Personalised Customer Experience
When you are at a physical cafe be it for work or casual meetings, there are a lot of distractions. Also, if the cafe is too crowded, you have to leave your seat for other customers. However, with Zepto Cafe, you get a personalised experience. Simply order what you want and resume your chat with friends or complete your professional work. The team of Zepto works hard to improve their models which would make the delivery process seamless for customers.
Conclusion
Zepto Cafe aims to take the cafe culture to a whole new level. With so many cafes popping up here and there, it is not always possible for everyone to visit all of them. Due to work pressure or simply because some people don’t like to step out of their house much, Zepto Cafe’s products can be a game-changer.
