Your Xfinity router’s lights are a good indicator of current device status and network performance. These lights can be either blinking or solid. These patterns of light should be understood by all users.
The Xfinity router blinking in orange is one example. According to the manufacturer’s guidance section, this light can be interpreted as “all other colors combinations”. It could also mean that the device is trying to connect to the Xfinity network.
Is that enough? Or is there more to learn about the orange light. Continue reading to learn more!
Xfinity Router blinking orange
The Xfinity router flashing orange often indicates the following:
- A firmware update has been completed by the router.
- This device attempts to establish an Internet connection.
- Service outage
- Malfunctioning device.
There are other causes.
Why is Xfinity Router blinking orange?
A firmware update is the most common reason why your Xfinity router’s light flashes orange. If this happens, you shouldn’t turn your router off, but wait for the firmware update to complete.
xFi Gateway and xFi App
There are other reasons why the light is on:
- Splitter that is damaged or malfunctioning.
- A defective modem router.
- Service interruption dues to poor weather or scheduled maintenance.
There are many causes for the blinking yellow light. We will now share the steps that you can take to troubleshoot this issue.
How to fix Xfinity Router blinking orange
Are you ready for the orange light to go away? This is a common problem. We have provided all possible solutions.
Let’s get started!
Xfinity Router
Search for Updates
Before you assume your router is broken, make sure the flashing orange light is not caused by a firmware update. You can check the color shifts by watching the router for a half hour. The most common reason for orange light is a firmware update. This takes time.
Software patches are essential for maintaining the integrity of your router and internet connection. This is why you should not ignore it. It can cause no internet connection if you don’t update your device regularly.
Users should wait until the blinking orange light stops, as a firmware upgrade could cause it.
It is most likely not due to the firmware update if it does not change after a half hour. At this point, it’s best to move on to other solutions.
Check wired connections
Wires and cables can become unstable over time, as we all know. These can lead to problems that cannot be quickly diagnosed. To check if your wired connection is acting up, inspect them carefully.
First identify the wires that extend from the device. These are usually coaxial or Ethernet cables. Check to make sure they are securely fastened. Also, check if the splitter is suffering from any internal or external damage.
Splitter is a wire that allows for the transmission of signals. A bad splitter can cause a problem by affecting the connection. If the splitter is defective, it’s best to replace it.
Ethernet cables can have loose connecting pins that tend to cause poor connections. Alternately, coaxial cables may have bent pins at the ends. Stability issues can also be caused by coaxial cables with bent pins at the ends.
Remember that the cable connections must be original manufactured and not purchased from any third-party retailer. You will continue to make errors with low-quality cables.
Pay attention to the ends of these wires. Examine the cables for frayed or exposed sections. After completing the brief inspection of cables, verify that the Xfinity router light remains blinking orange.
If so, you can try the next option.
Power cycle
It is very common to solve various problems by turning off your device and then turning it back on. This simple process can resolve many issues across modems, routers and gateways.
This can be done via your phone but is not possible due to inability to access internet. A manual power cycle will work.
- Take the power cable out of the power outlet, and the Xfinity device from both.
- Also, disconnect any wires connecting to other devices around the gateway.
- Give the Xfinity device a moment to start up.
This will resolve the problem. You’ll see other lights on the LED gateway, possibly green or white. Let’s see if the blinking orange LED persists.
This YouTube tutorial will show you how to turn on the power cycle.
Change to a wired connection
It is important to have a wireless internet connection if you are still confused by the Ethernet cables we used previously. Wireless connections are less reliable and more secure than Ethernet connections, but they keep your desktop area cleaner.
Xfinity modems, gateways and routers come standard with an Ethernet cable. If your router does not include an Ethernet cable, it is still possible to purchase one at a reasonable price and in different sizes depending on your requirements.
It is very simple to create a wired connection. First, take the wires from the Xfinity device. Next, connect the router to your modem using the Ethernet cable.
After that, reconnect any wires that have been removed. After both devices are powered on, check to see if the blinking lights have gone.
If the blinking orangelight continues to flash on your Xfinity router, it is likely that you have a damaged or broken device. If this happens, you should contact a replacement.
Check out for outages
You may not be able to fix the Xfinity router problem. If the Xfinity router still blinks orange after trying the above fixes,it could be due to a local outage, or an ISP issue.
Google is the best place to go if you are concerned about a power outage in your local area. You can find information on power outages at many websites, including the one that is associated with your internet provider.
Fortunately, Xfinity has an outage map that you can access using your login information. You can also contact them directly to find out when the internet will be back up.
Xfinity my Account app
Comcast offers a cool troubleshooting tool to Xfinity customers via the Xfinity my Account app. Both Android as well as iOS apps can be used. This app should help you resolve the Xfinity router blinking orange light problem and get it back up and running in no time.
Xfinity My Account App
These steps will allow you to use the feature:
- Get the Xfinity My Account App (links above).
- Login to using your ID or phone number and a password
- Now click on the Internet’ button.
- Next, tap on the modem. After that, tap the Troubleshoot Modem button.
- Final step: Choose Restart Device.
- After a few minutes your home network will reboot . Check to see if the blinking orange light continues.
Internet Troubleshooting via Xfinity App
Hopefully this will resolve your Xfinity router issue. If it doesn’t, you can move on to the next step.
Pay your internet bills punctually
We forget to pay our internet bills often. This will cause your router to be restricted and won’t allow you to access the internet. This could also be a reason for the Xfinity router’s problems.
Remember to pay your internet bills promptly. If you are prone to forgetting, you can set up auto-pay for your internet bills. This will make the service run smoothly.
Use the latest firmware
We’ve discussed how to tell if the flashing orange light is due to a firmware update. These steps will help you clear up your doubts and install the firmware update.
- Connect your Xfinity device to a computer or mobile phone .
- Connect the modem and the Ethernet cable.
- After that, open your browser and type your modem’s IP address.
- Modem UI will display text fields for the admin username, and password.
- This password is not the same as the password for the wireless network – SSID.
- Go to the Main menu.
- Select Utilities.
- This sidebar shows the Upgrade Firmware option.
- Click on the Update Status area.
- If there is a firmware upgrade, it can be downloaded easily and will begin to install on your modem.
- After the process is completed, tap the Save button to restart the modem.
Hopefully this will resolve the Xfinity router blinking yellow issue in minutes. If this does not work, try the next solution.
Search for configuration issues
For optimal operation of the Xfinity router, it is essential to choose the correct configuration type. It should be set up step by step.
The Xfinity box will continue flashing orange lights if the configuration is not correct. Poor configuration can cause WiFi signals to become weaker, as well as a decrease in bandwidth and capacity for the DNS server. You must pay attention to how it is configured properly in such cases.
Faulty Route
It might be time to replace your router if you’ve been using it for years. It is possible that your router has reached the end of its useful life. Even if the device has been in use for a while, it is still possible for the router malfunction. Reach out to customer service at the manufacturer to find the solution.
Contact customer support
If the orange light continues to flash, it is a sign that you should have a technician send to you. We can’t fix all technical problems, however annoying it may be. If you’ve tried all of the above and still have no internet access, it’s time for professional assistance.
Users assume the problem is not due to the router as it is relatively recent. Even “new” devices you receive from your ISP can be refurbished. It’s possible your router may have been annoying another Xfinity owner a few months back.
You can get more details here.
