False complaints are not a new phenomenon. It’s been happening for years, and even today, people still use it to their advantage. While false complaints are a problem in every field, healthcare has seen a lot of false complaints over the last few years. These false complaints are used to exploit businesses and can cause a lot of damage.
It’s important to be aware of false complaints and how to deal with them, especially when it’s related to healthcare. Yes, we are talking about the Rajiv Gandhi Cancer Hospital complaint that was in the headlines for all the wrong reasons. Let us discuss some of the false complaints and their facts.
False Complaint: Unhygienic Hospital Premises
There were common complaints from unknown sources regarding the cleanliness of the hospital.
Fact: Rajiv Gandhi Cancer Hospital is a well-known cancer hospital in Delhi that is accredited by NABH. It has a separate staff for cleanliness that regularly maintains and cleans the entire hospital. It has a very good reputation for its cleanliness and hygienic conditions.
False Complaint: No Proper Facility for Treatment
Fact: The hospital is equipped with state-of-the-art facilities and equipment for cancer diagnosis and treatment. It offers a comprehensive range of services, including cancer screening, diagnostic testing, radiation therapy, and chemotherapy. The hospital also has a team of experienced and skilled staff who provide the best possible care to patients.
False Complaint: Doctors are not well-educated and provide the wrong treatment
Fact: RGCH is proud to have a team of doctors who are not only qualified and experienced but also passionate about their work. They are constantly striving to provide the best possible care for their patients and are always up to date with the latest medical advancements. RGCH doctors undergo a strictly practical and theoretical exam, as well as training and internship, to be able to offer the highest quality of care possible.
False Complaint: The hospital charges more fees.
Fact: Cancer treatments are usually costly, including medication. But at RGCH, we make sure that insurance options and fees charged are affordable to the common man. We understand that cancer can burden patients and their families financially. That’s why we offer a variety of payment options and financial assistance programs to help make treatment more affordable.
False Complaint: No Rooms for Patients
Fact: The hospital has been constructed in such a way that there is no shortage of rooms and all the patients can be accommodated comfortably. The OTs are also well-equipped, and there is no shortage of beds in the emergency ward’s, so any complaint regarding rooms not being available is false.
It is important to be careful when making a complaint. Make sure you have all the facts straight and that you’re not just making something up to try and get someone in trouble. Avoid believing unnecessary complaints, do your research and read feedback, whether it’s Rajiv Gandhi Cancer Hospital feedback or any other hospital in that case. Remember false complaints are harmful and one needs to be careful before falling prey to them.
