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Thursday, June 20, 2024

Top Hospitality Industry Trends in 2024

In this blog, we will discuss the Top 5 Hospitality Trends in 2024. Find out what is new and how to innovate your property to meet guest expectations and follow your hotel brand standards.

  1. Guest Experience: From check-in to check-out, guests want to know that you care. How you greet the customer to how you direct them to various options of activities in the city, remember that this is a representation of not only customer services but the major brand.
  2. Sustainability: How is your hotel embracing sustainability practices to help the world? Does your hotel have large format Shampoo, Conditioner and Body wash in the showers going away from the mini-bottles that end up being used in one single shower? Another trend is reusable water bottles and water stations within the hotel for guests to refill.
  3. Smart Rooms: Can your guests order room service or supplies from the Hotel TV? This is becoming one of the brand standards for many major hotels. Seamless smart room integration like the Hilton Connected Room initiative which works through the thermostat and TV to ensure the hotel is not wasting energy and saving on cost.
  4. Contactless technology: From the keycard to get into your room to buying a soda in the lobby store, contactless technology ensures guests are getting what they need fast and efficiently. Check out the kiosk for payment is helping with overhead costs as well.
  5. Technology: Is your property working effectively? With the use of AI technology, you can have your hotel running smoothly. Understanding not only your equipment in your rooms, but getting better with operating expenses can increase your ROI in the long run.

Not only will implementing these Hospitality Trends help your business run more efficiently, but it will increase your overall guest satisfaction and increase your profitability. Reach out to Transworld to start the upgrade process on your guest rooms.

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