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According to Cybersecurity Ventures, the global cost of cybercrime is expected to reach a staggering $10.5 trillion annually by 2025. This statistic is fascinating and terrifying because it reveals hackers’ ingenuity and ability to hold the online world hostage. Throughout the COVID-19 pandemic, many businesses have adopted remote working and cloud communications platforms for customer support, such as cloud contact centers. This has opened up a slew of new opportunities for data theft.


While a data breach cannot be avoided entirely, the proper response plan can help a company and its customers mitigate losses. Here are three critical steps to take following a data breach.


One of the most common mistakes businesses make in the aftermath of a data breach is acting rashly to mitigate the damage. This could range from securing the compromised endpoints to issuing a press release about the breach. A decision made in a panic, on the other hand, is primarily reactive and will most likely do more harm than good.

So, in the event of a data breach, the first step is to put your company’s incident response plan into action. An incident response plan is a road map for businesses to follow in a crisis, such as a data breach. A dedicated incident response team carries it out, each member having predefined roles and a transparent chain of command.


One of the most critical steps following a data breach is conducting an extensive post-mortem. A Hadoop Distributed File System (HDFS) architecture post-mortem, similar to an incident response plan, reveals precisely what data has been compromised and from which point in the system. Some of the common causes of a breach are:

  • Outdated anti-virus software is one of the most common causes of a breach.
  • A firewall should be opened.
  • Malware is present in the system.
  • Inadvertent human error.
  • A phishing attempt.

Once the nature and scope of the breach have been determined, you can determine whether it was a random or planned attack. For example, a random email phishing attack, but if your accounting software was compromised, it was a targeted attack on your company. Once you have this information, you can notify everyone who has a “need-to-know” about network vulnerabilities and potential triggers. You may also need to update your contract software development to avoid similar incidents in the future. If you are looking for IT solution providers in Dubai, then we are here for you. We will fully assist you in this matter.


When investigating a data breach, it is critical to document everything. Collecting relevant information about an incident is critical to proving that the breach occurred. During an investigation, a company should keep the following records:

  • The date and time the breach was discovered.
  • Who discovered the flaw?
  • How was the breach discovered?
  • The compromised system’s location.
  • Steps were taken to counter the attack
  • All parties involved in mitigating the effects of the breach.
  • Every internal and external communication regarding the breach.

Make a point of interviewing anyone involved and recording a phone call with a concerned party. Using an enterprise hybrid cloud and logging the results of your investigation via data capture and analysis is beneficial for the breach post-mortem. This also ensures that you are ready for anything.


A data breach can be crippling for a company. It can cost thousands of dollars to mitigate the effects of a breach, and it can take years to restore customer trust in a company. Containing the threat and mitigating losses is the best way to deal with a breach. Netlogix.UAE is the best and most reliable It hardware suppliers in Dubai that you are looking for.

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